Question 1

Returns & Refunds

Accepted Answer

In the unlikely event that your order arrives damaged or faulty, please email us at dave.crt8@gmail.com,(mailto:dave.crt8@gmail.com) so that we can reach a resolution.

Returns: The customer is responsible for cost of return shipping and depending on reasons for return will be either be refunded or offered replacement parts or credit.

Any unwanted goods must be returned within 14 days, undamaged/unused and in original packaging. Please note electrical parts are subject to the relevant manufacture's conditions regarding warranty/replacement etc.

The performance parts we sell are for off-road competition use and as such limited warranties apply.

Question 2

Check Out, Shipping & Fulfilment

Accepted Answer

UK Mainland shipping charges are charged for this purchase. Prices in the store are excluding VAT, this will be added (20%) at check out.

Returns: The customer is responsible for cost of return shipping and depending on reasons for return will be either be refunded or offered replacement parts or credit. Any unwanted goods must be returned undamaged within 14 days, unused and in original packaging.

NOTE: Shipping costs to EU via UPS please contact for prices before ordering also import duties will apply after 01/01/2021

Question 3

Parts Fitting & Set Up

Accepted Answer

We recommend these parts be fitted by a competent/professional mechanical technician using correct tools & procedures working to OEM standards. CRT Performance Parts Ltd can take no responsibility for any incorrect fitting or installation of these parts.

CRT Performance Parts Ltd advise that after fitting any performance enhancing parts, to get the bike's ECU fuel/ignition set up on a rolling road dynometer by a reputable dealer before use. We can not accept responsibility for any damage caused by incorrect fitting and set up of these components. 
If in doubt leave it to the professionals, be safe and enjoy your ride.

Question 4

OEM Vehicle warranty

Accepted Answer

Please be advised, fitting of these non OEM approved parts may invalidate your bike's warranty terms & conditions. Consult your dealer for further details.

CRT Performance Parts Ltd take no responsibility for any loss of vehicle warranty or damage caused by incorrect fitting and set up of any parts sold for Off-Road use only.

Question 5

Customer Service Contact

Accepted Answer

For any queries regarding this website, our services/products or an payment/purchases etc please contact us at:
Tel: 07815685524
dave.crt8@gmail.com (mailto:dave.crt8@gmail.com)

Question 6

Business Information

Accepted Answer

CRT Performance Parts Ltd
Main Road
Ormesby St Michael
Norfolk
NR29 3LN
UK 
Registered at Companies House 
VAT No: 389 1357 56

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